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Welcome to the not-so-exciting but important Terms and Conditions, Privacy and Disclaimer part of our website! Our aim is to help aid and inspire more to travel and hope that this website can be used as a foundation to get you on the right path.

 

With the world chopping and changing on a daily basis, we do not always get our information right, but we do try our best to stay up to date. Please always double check and cross reference any information you read up on, be it through our site or others, to make sure it complies with your individual situation and is correct.

 

Also, feel free to let us know of any new or relevant travel news and advice you come across! We're all about sharing, learning and growing!

The reading of all information on Expedition 52 Ltd is of your own free will. By using Expedition 52 Ltd's website you agree to our Terms and Conditions which we reserve the right to change at any given time on this website.

 
//EXPEDITION 52 - SHOP TERMS & CONDITIONS

Please find below our Terms and Conditions for Expeditions 52's webshop! We strive to provide the highest of quality brands and service, please do not hesitate to contact us directly if you have any additional questions on sayhello@exp52.com

For Returns, please read our Returns section below (6.0) in full. Our return address is as follows : 

EXPEDITION 52 LTD
RETURNS DEPARTMENT

2 DRUSLYN ROAD
SWANSEA

WALES
SA3 5QQ
UNITED KINGDOM

1. DEFINITIONS


"Contract" means the contract between us and you for the sale and purchase of the Products in accordance with these Terms;

"Product" means a product set out in the Order;

"Order" means your order of the Products submitted by you online via the Website;

"Terms" means these terms and Terms as amended from time to time;

"We/our/us" means Expedition 52 Ltd

"Website" means the website located at www.exp52.com or any subsequent URL which may replace it;

"You/your" means the person who purchases Products from us using the Website.

1.1 In these Terms, the following rules apply:

1.2 A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).

1.3 Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.

1.4 This agreement shall be binding on, and ensure to the benefit of, the parties to this agreement and their respective personal representatives, successors and permitted assigns, and references to any party shall include that party's personal representatives, successors and permitted assigns.

1.5 A reference to writing or written includes email.

1.6 Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.




2. OUR CONTRACT WITH YOU


2.1 The Order you place constitutes an offer to purchase the Products in accordance with these Terms. You are responsible for ensuring that the terms of the Order are correct. Please read and check your Order before placing. You may only purchase Products from us if you meet any legal age requirement necessary for the acquisition of the Products.

2.2 Your Order will only be deemed accepted by us when you have paid for the Products, monies received by us and the Products have been dispatched. Any email, order confirmation or other electronic acknowledgement by us of receipt of an Order does not constitute legal acceptance by us of your Order. We will confirm our acceptance to you by sending you an email confirming that the Products have been dispatched. The Contract between us is formed when we send you an email confirming that the Products have been dispatched.

2.3 If we are unable to accept your Order, we will inform of you this and will not charge you for the Product. This might be because the Product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the Product or because we are unable to meet a delivery deadline you have specified.

2.4 We will assign an order number to your Order and tell you what it is when we accept your Order. It will help us if you can tell us the Order number whenever you contact us about your Order.




3. OUR PRODUCTS


3.1 The images of the products on our Website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your Product may vary slightly from those images.

3.2 The packaging of the product may vary from that shown on images on our Website.

3.3 We reserve the right to amend the product description if required.

3.4 All weights and sizes are supplied as a guide only and are approximate.

3.5 In the event that there are any errors regarding price or description, we reserve the right to correct that price or description and notify you accordingly. In these circumstances, it will be deemed that a contract has not been entered into and you will not be bound to continue with your purchase. We will cancel your Order and your credit/debit card or PayPal account will be refunded in full. The repayment of such monies paid to us will be the extent of our liability to you in the event of these errors.

3.6 Products which are on special offer or promotion are only available in limited qualities, sizes and colours. When stock of a product on special offer or promotion runs out, we will no longer be able to supply that item at the special offer or promotion price.

3.7 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

3.8 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.




4. PAYMENT


4.1 The price of the Product is the price set out on the Website at the time you submit your Order.

4.2 The price of the Product is inclusive of VAT (where applicable) at the current rate chargeable in the UK. If the rate of VAT changes between your Order date and the date we supply the Product, we will adjust the rate of VAT that you pay, unless you have already paid for the Product in full before the change in the rate of VAT takes effect.

4.3 Our Website accepts payment by most major credit cards and debit cards or by PayPal. We are unable to accept payment online by cheque, cash, GO Outdoors Gift Vouchers, GO Outdoors Gift Cards, high street vouchers or any other form of payment.

4.4 All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

DUTY PAYMENTS AND CUSTOMS

4.5 Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by local legislation, once the products reach their specified destination. The recipient of the products must comply with all applicable tax and duty regulations of the country in which the products are to be delivered. The recipient of the goods, which may not be the person who's ordered them, will receive a separate request from the shipping provider for payment of these charges.

4.6 If you're ordering products to be delivered to someone else, please make sure they're aware that they will be responsible for these additional charges. Unfortunately, we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the applicable tax and duty regulations in any country before ordering products to be delivered there.

PAYMENT AND VAT


4.7 Payment for products and delivery services are made in GBP. All prices shown on the website for both products and delivery services are inclusive of any applicable VAT. The total price you pay us for products is fixed, regardless of whether or not VAT at the prevailing rate (rates vary from country to country) is chargeable on the sale.

4.8 Where you've ordered products for delivery to a non-EU address, both the products and the delivery service will normally be zero-rated, and not subject to VAT. However, the price paid by you for the products and delivery services will remain the same as shown on the website at the point of order.

4.9 Because of this, our website may not be the best way for you to buy products if you're either a non-UK resident or wish to claim back VAT on orders for delivery outside the EU, or you're an EU business customer expecting to buy goods and delivery services without VAT on them.

4.10 VAT refers value added tax, goods and services tax or equivalent.




5. DELIVERY


5.1 All delivery charges and timings will be shown during the checkout process.

5.2 If our supply of the Products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. We will not be liable for any delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any Products you have paid for but not received.

5.3 If no one is available at your address to take delivery and the Products cannot be posted through the letterbox, we will either attempt to deliver to a neighbour or we will leave you a note informing you of how to rearrange delivery or collect the Products from your local Post Office or delivery depot.

5.4 If there is a failed delivery to you and you do not re-arrange delivery or collect them from a local Post Office or your delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the Contract.

5.5 Products delivered to some destinations, mainly outside the European Union, may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. The recipient of the Products is responsible for all custom formalities for their import, and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. The recipient of the Products, not the person who made the Order, will receive a separate request payment for these charges from our delivery agent.

5.6 If you are ordering products to be delivered to someone in a jurisdiction outside the United Kingdom, please make sure they are aware that they will be responsible for these additional charges. Unfortunately we have no control over these charges and cannot predict what they may be, so we are unable to offer any assistance on them. We advise that you check the import charges applicable in any country before ordering products to be delivered there.




6. REFUNDS AND RETURNS


CANCELLING YOUR ORDER : UNUSED ITEMS :

6.1 If your item is unused and not what you were after we accept returns for up the 6 months from date of purchase subject to the following.

6.2 The Products must by undamaged with labels intact and in place as well as all original packaging.

6.3 You do not have a right to cancellation / Returns in respect of the following Products which can only be returned if they are faulty or not as described:

  • personalised and made-to-order products;
  • perishable products such as food; and
  • products, such as gas cylinders and cartridges, safety headwear, swimwear and underwear, sealed for health or hygiene purposes, once these have been unsealed after you receive them.

6.4 Your legal right to cancel a Contract starts from the date that we send you an email confirming that the Products have been dispatched which is when the Contract between us is formed and ends 6 months after the day you receive the Products.

6.5 To cancel a Contract with us, you need to let us know that you have decided to cancel. Please let us know by doing one of the following:

Phone or email: call us on +441792 517 428 or email us at info@exp52.com

6.6 If you cancel your Contract with us, we will:

Refund you the price you paid for the Products. However, please note we are permitted by law to reduce your refund to reflect any reduction in value (which may be as much as the Contract price), if this has been caused by you using them or handling them in a way which would not be permitted in a shop. If we refund you the price before we are able to inspect the Products and later discover you have used them or handled them in an unacceptable way, you must pay us an appropriate amount (which may be as much as the Contract price);

  • refund any delivery costs you have paid to receive the item(s). Should you have already received them, you will be responsible for the cost of the return of the items to us.
  • make any refunds due to you as soon as possible and in any event within the deadlines indicated below:
  • If the products have not been sent out and received, your refund will be made within 14 days of your telling us you have changed your mind.

FAULTY RETURNS:

6.7 If you have returned the Products to us because they are faulty, we will refund the price of the Products in full, together with any delivery charge.

6.8 We will refund you by the method you used to pay for the Products.

6.9 We recommend using a trackable service and obtaining proof of postage as well as any insurance requirements for products over £50. You must take care to ensure that the Products are not damaged in transit; this includes making sure that they are securely packaged. We cannot be responsible for lost or damaged returns;

you will be responsible for the cost of returning them to us.

6.10 If your product is found to be faulty within 30 days of receipt we will offer you a full refund for your product. Please inform us within this time period to ensure you receive a full refund. Should a fault occur after the initial 30 days but before the expiry of 6 months of receipt of the Product, we are entitled to repair and/or replace that item. If it cannot be repaired or replaced, then you may be entitled to a refund.

6.11 If you wish to exercise your legal rights to reject Products because they are faulty or mis-described you must post them back to us or. If you no longer have the order details for the Products, please call us on 01792 517428.

6.12 For faulty Products, we will examine them or we may have to return them to the manufacturer for examination. Where applicable a refund will be provided to you within 14 days of the day that we agree that you are entitled to a refund.

6.13 We will do our best to replace your item with a like for like item. On some occasions, some items may have been end of line stock or special offer and no longer available. Where this occurs we will offer you a full refund for the original amount paid or make a reasonable suggestion of a suitable product replacement.




7. OUR RESPONSIBILITY


LOSS OR DAMAGE SUFFERED BY YOU

7.1 We only supply the Products for domestic and private use. If you use the Products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, loss of business opportunity.

7.2 You expressly agree that your use of, or inability to use, the service and products purchased is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

7.3 In no case shall Expedition 52 Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, death, fraud or fraudulent misrepresentation, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.




8. INDEMNIFICATION


8.1 You agree to indemnify, defend and hold harmless Expedition 52 Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.




9. PERSONAL INFORMATION USE


9.1 We will use the personal information you provide to us:

to supply the Products to you;

  • to process your payment for the Products;
  • if you agreed to this during the Order process, to inform you about similar products that we provide, but you may stop receiving these at any time by contacting us either by post or email (see our contact page)




10. THIRD-PARTY LINKS


10.1 Certain content, products and services available via our Service may include materials from third-parties.

10.2 Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

10.3 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.




11. OTHER IMPORTANT TERMS


11.1 We amend these Terms from time to time. Each time you order Products from us, the Terms in force at the time of your Order apply to the Contract between you and us.

11.2 You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing.

11.3 This contract is between you and us. No other person shall have any rights to enforce any of its terms.

11.4 These Terms are governed by English law and you can bring legal proceedings in respect of the Products in the English courts.





 
//EXPEDITION52 - GENERAL TERMS & CONDITIONS

In this section you can find out more about our general website terms and conditions. If you have any questions, please do not hesitate to contact us on sayhello@exp52.com

1. OUR AIM


1.1 Expedition 52 Ltd's aim is to provide you with useful travel information, we make no representations or warranties of any kind (expressed or implied) about the completeness, accuracy, reliability, suitability or availability of any information, products, services or related graphics contained on Expedition 52 Ltd including but not limited to current prices, addresses, opening hours, phone numbers, travel information and website addresses for any purpose.




2. COPYRIGHT POLICY


2.1 The copyright in this website belongs to Expedition 52 Ltd except for content uploaded by holiday/accommodation providers and/or guest bloggers, which belong to those providers. All intellectual property rights are reserved. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this website. You may only download to your own personal computer for viewing purposes and print out pages from this website for your own personal use.

2.2 Guest bloggers and other contributors to Expedition 52 Ltd are responsible for their own submitted material on the website and have to ensure that their work complies with national and relevant foreign laws. The opinions expressed by any Third Parties are their own and do not represent the position or beliefs of Expedition 52 Ltd.




3. HOLD HARMLESS


3.1 All the information provided on Expedition 52 Ltd is for general information and entertainment purposes only and is the expressed opinion of Expedition 52 Ltd, and not others unless otherwise stated in writing by Expedition 52 Ltd or as outlined in our Terms and Conditions. This includes (but is not limited to) our membership organisations and/or employers.

3.2 You are taking all the provided information at your own risk.

3.3 Under no circumstances is Expedition 52 Ltd liable for any loss or damage (including without limitation indirect or consequential loss or damage) or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website or material obtained from this website.

3.4 Expedition 52 Ltd will not be held responsible for any offence taken due to translation, interpretation or mistakes in grammar and/or punctuation of our website’s content.

3.5 Access to the site may be temporarily or permanently suspended and without notice at our own discretion, due to possible updates or technical issues.




4. PRIVACY STATEMENT


4.1 Any personal and/or contact information provided to Expedition 52 Ltd will be kept in accordance to our privacy policy detailed below. You will not be spammed in any way and I will not sell or disclose your information to any other companies.

4.2 Expedition 52 Ltd are not responsible for the privacy practices of any of our advertisers or blog commenters.




5. RESERVE RIGHTS


5.1 Expedition 52 Ltd reserves the right to change the focus of the blog, to shut it down, sell it, change the terms of use (go to a paid platform) at their own discretion.

5.2 Expedition 52 Ltd also reserve the rights to edit or delete any comments submitted to Expedition 52 Ltd without notice due to: comments deemed to be spam or questionable spam, comments including profanity, comments containing language or concepts that could be deemed offensive, comments that attack a group or person individually.




6. ADVERTISERS & SPONSORS


6.1 Expedition 52 Ltd is not responsible for the actions of our advertisers or sponsors. If you purchase a product or service based upon a link from Expedition 52 Ltd, you must take action with that company to resolve any issues, not Expedition 52 Ltd.

6.2 Any product, claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.

6.3 To help the website expand, to cover costs of running Expedition 52 Ltd and website expenses, some advertising and affiliate links are run on our website.




7. HEALTH AND TRAVEL INFORMATION / ADVICE


7.1 Any general health, passport, visa, insurance, FCO or other travel advice is not intended to be, nor is it to be treated as a substitute for, professional medical advice relative to a specific medical question or condition, or for checking the relevant passport, visa or other travel requirements applicable to the destination that you are intending visiting. ALWAYS seek the advice of your doctor for any questions you may have regarding a medical condition or requirements before considering a holiday or before travelling, together with the relevant passport, visa and travel requirements for the specific destination you intend travelling to, within good time before you travel.




8. ACCESSIBILITY


8.1 It is not our responsibility to ensure that your holiday is suitable for your particular requirements. Please speak to a tour operator or accommodation owner directly.





 
//EXPEDITION52 - PRIVACY & DISCLAIMERS

Below you can find out more about how we ensure your data is kept securely! If you have any questions or concerns which are not answered, please do not hesitate to contact on sayhello@exp52.com!

1. WHAT TYPE OF INFORMATION DO WE COLLECT?


1.1 We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.




2. HOW DO WE COLLECT INFORMATION?


2.1 When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.




3. WHY DO WE COLLECT SUCH PERSONAL INFORMATION?


3.1 We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.




4. HOW DO WE STORE, USE, SHARE & DICLOSE YOUR PERSONAL INFORMATION?


4.1 Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

4.2 All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.




5. HOW DO YOU COMMUNICATE WITH YOUR SITE VISITORS?


5.1 We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, newsletters, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.




6. HOW CAN YOU WITHDRAW YOUR CONSENT?


6.1 If you don’t want us to process your data anymore, please contact us at sayhello@exp52.com or send us mail to: Expedition 52 Ltd, 2 Druslyn Road, Swansea, SA3 5QQ